GOOD TO KNOW BEFORE YOU GO
The FAQ
Check-in is 2pm for cabins, villas, Beach Huts and ensuite sites. Check-in is 12pm (noon) for powered sites. Check-out is 10am. Arriving late? Give reception a bell on (02) 6649 7519 and we'll sort you out.
We love your pets! We’re one of Northern NSW’s top pet-friendly parks, with pet bookings on selected powered sites and pet-friendly cabins. Book pets via phone with the reservation team. During peak periods pet sites are limited and charged at $5 per night, so get in quick.
The Wedgie runs daily, weather permitting. Ride times are on the activity program at reception and on the resort app. It’s 120 metres, and yes, you’ll want to go again.
Day visits are welcome, subject to availability - just call reception on (02) 6649 7519 on the day. Day passes are not prebooked. Normal hours are 9am-5pm, with later access on dive-in movie nights. Prices vary with the waterslide sessions and the activity program on that day. Locals showing ID with a 2462 postcode get $5 day passes year-round. Your day pass covers use of the laundry facilities. Kayaks and canoes are excluded, and other activities cost extra. The 383 Wooli is open to everyone - friends and locals are welcome to join you for a meal or a drink.
Really free. Grab a kayak or canoe and paddle the Wooli Wooli, just check them back in when you’re done.
The credit card used for the booking, presented physically, with matching valid ID. No ID can mean a cancelled booking, so don’t leave the wallet at home.
All cancellations must be in writing to reception@solitaryislandsresort.com.au. Want to change dates or request a specific site instead? Call the team and they’ll do their best.
Yep, BIG4 Holiday Perks members save 10% on standard rates. Stack that with our seasonal deals where conditions allow.
Yes. There’s a boat ramp on-site with direct river access, and riverfront sites where you can tie up steps from your van. Jet skis can’t use the resort ramp, so please launch them from the public ramp closest to the breakwall.
We run regular maintenance to keep facilities safe, so occasionally something’s closed. We flag planned works on the website and socials. The fun-to-closed ratio stays firmly in your favour.
During NSW and Queensland school holidays, long weekends and special events, access to the pools and resort facilities is managed with wristbands. Overnight guests wear our white branded wristbands; day visitors wear the daily visitor bands. Children can wear theirs on an arm or a leg, and adults can wear theirs or keep them with them. If a band breaks, bring it to reception and we'll exchange it for a new one.
Children 12 and under must be accompanied by a responsible adult in the pool area. A responsible adult may also supervise their use of the kayaks, canoes and karts. Every accommodation party must include at least one adult aged 18 or over.
